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Terms & Conditions

Terms & Conditions

Please carefully read through our terms and conditions. By using Marrakesh Travel Services, you acknowledge and accept all terms outlined below. Click on each section to expand and read more.

The following general conditions of sale govern all transactions made through Marrakesh Travel Services. Any order placed assumes the customer's unconditional and irrevocable acceptance of these conditions.

This contract defines the rights and obligations of parties in the context of the sale of travel services by Marrakesh Travel Services. We provide a comprehensive platform for booking excursions, tours, and travel experiences across Morocco.

Morocco Telecommerce is a transaction management service and registered trademark of Morocco Telecommerce SA.

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, Maestro, CMI, Diners Club, Discover)
  • Digital wallets (Moicash)
  • Cash payment services (Binga Wafacash)

Transaction processing occurs on the day following delivery confirmation.

All payments are secured by Morocco Telecommerce with full encryption and fraud protection. When paying by credit card, your card issuer's fraud protection terms apply. You guarantee that you have permission to use your chosen payment method.

All transaction data recorded on the Morocco Telecommerce platform on behalf of Marrakesh Travel Services constitutes official proof of all commercial transactions between you and our company.

Cancellation policies vary by tour type and booking terms. Please review the specific cancellation policy for your booking. Refund requests must be submitted within 48 hours of booking confirmation.

Marrakesh Travel Services is not responsible for circumstances beyond our control, including weather conditions, natural disasters, or political events that may affect your travel experience.

All content on our website, including images, descriptions, and branding, is the property of Marrakesh Travel Services and protected by copyright law.

Questions About Our Terms?

If you have any questions or concerns about these terms and conditions, please don't hesitate to contact us.

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